What to Do Immediately After A Damage

1. Check if You Have "Before" Photos of Your Home

The Real Perfect Claim starts before the damage happens. Before focusing on the damage, take a moment to see if you already have photos or videos showing the affected area before the incident happened.

In our experience previous photos are extremely valuable to win your claim.

If you don't have them, don't worry.

2. Document Everything Before Moving Anything

This is one of the most important steps.

Before cleaning, removing damaged materials, or starting repairs, take as many photos and videos as possible.

Capture:

• Every affected room

• Walls and ceilings

• Floors

• Furniture

• Personal belongings (IMPORTANT!)

• Appliances

• The source of the damage, if visible

• Wide-angle photos of each room

• Close-up photos of damaged areas

The more documentation you have, the easier it will be to show the extent of the damage later.

3. Keep Every Receipt and Every Report

If emergency services are needed, keep every document.

This includes:

• Emergency Services invoices

• Plumbing reports

• Drying equipment invoices

• Mold inspection reports

• Emergency repair receipts

• Hotel expenses (if applicable)

• Food Expenses

• Any other expenses related to the loss

Organizing these documents from day one can make the claims process much smoother.

4. Speak With a Public Adjuster Before Reporting the Claim

Many homeowners file claims on their own, and sadly, sometimes, the claim is lost before it even began. In our experience, insurance companies don't want to pay, so they have designed a tricky series of questions for reporting a claim. Understanding the process before speaking with the insurance company is our most valuable perk.

The first conversation about a claim often includes important details such as:

• The date of loss (MOST IMPORTANT)

• How the damage occurred

• When the damage was first discovered

• What actions have already been taken

Providing accurate information from the beginning is important because these details become part of the claim file.

5. The Insurance Company Will Schedule an Inspection

Once the claim has been reported, the insurance company will assign a field adjuster and schedule an inspection of the property.